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About Us

Trusted Rail Training Solutions Since 2000

The Instruction Company (TICRail) has been delivering trusted, industry-leading rail training solutions since 2000. As a Registered Training Organisation (RTO), we deliver both accredited and non-accredited programs, specialising in training that meets the evolving needs of Australia’s rail industry.
 
Our programs are strategically developed to address the diverse requirements of operators, contractors, infrastructure maintainers, and individual learners. We offer nationally recognised qualifications, with pathways available up to a Certificate IV level, ensuring participants gain the knowledge, skills, and competencies required to meet industry standards and advance their careers.

Why Choose TICRail?

With over two decades of dedicated service, we understand rail safety, operations, infrastructure, and workforce development.

We deliver training across metropolitan, regional, and remote locations in every state and territory, on-site, in purpose-built facilities, or online.

We tailor training solutions to client requirements, workforce needs, operational constraints, and project timelines.

Our robust quality systems align with the Standards for RTOs 2025, rail safety regulations, and network operator requirements.

Our team brings deep rail industry knowledge and real-world experience, ensuring training that is practical, relevant, and effective.

Our Values

At TICRail, our values guide every aspect of what we do from how we design our training to how we partner with clients and learners. They reflect our commitment to excellence, integrity, and long-term industry success.
Industry Expertise We draw on over two decades of rail-specific knowledge to deliver training aligned with national standards and real-world operational needs.
Tailored Solutions We recognise that every client, project, and learner is unique. Our flexible, contextualised programs are designed to meet specific objectives and deliver measurable results.
National Reach Our delivery capability spans metropolitan, regional, and remote Australia, ensuring every rail project, no matter how large or small  has access to quality training.
Quality & Compliance
We maintain robust governance systems aligned to RTO and rail industry standards. Our focus on meaningful learning outcomes ensures that participants leave with skills that improve safety and performance.
Collaboration & Partnerships
We build strong relationships with clients, regulators, and industry bodies, working collaboratively to strengthen workforce capability and support the future of Australia’s rail network.

Our Team

Mark Web Photo
Mark Haigh

CEO & General Manager

Jeff Web Photo
Jeff Nickson

National Rail Operations Manager

Vicki Web Photo
Vicki Searl

National RTO, Quality & Compliance Manager

Greg Web Photo
Greg Butler

Senior Rail Training Specialist

Maddie Web Photo
Maddie Fitzgibbon

National Administration & Digitisation Lead

Mark Stevens Web Photo
Mark Stevens

National Network Control Training Manager

Paul Web Photo
Paul Rantucci

State Training Manager (QLD)

Supporting the Australian Rail industry since 2000